Support

 

 

Camera selection?

We recommend HD (high definition) web cameras. A typical price of a HD webcam is in a range of $30~70.

We have tested PhenoCapture using several different products as shown in the below.

 

Link to

Amazon.com

Product

Live view & still image size

supported by PhenoCapture

Sample images

captured by PhenoCapture

Evaluation

(10 stars)

Logitech Webcam Pro C910

1080p HD

Up to 2592x1944

See Live view

  Plant, Playground, Bottles

10 stars

Logitech Webcam Pro 9000

720p HD

Up to 1600x1200

See Live view

  Plant 1, Plant 2

9 stars

Logitech Webcam C310

720p HD

Up to 1280x960

See Live view

  Plant, Playground, Bottles, Shelf

7 stars

Microsoft LifeCam Cinema

720p HD

Up to 1280x720

  Plant

8 stars

Microsoft LifeCam HD-5000

720p HD

Up to 1280x720

See Live view

  Plant, Playground, Bottles, Shelf

7 stars

Creative Live! Cam Socialize

720p HD

Up to 1200x720

See Live view

  Plant 1, Plant 2, Shelf, Bottles

6 stars

* 6 out of 9 stars is still good.

 

 

For better image analysis,

Keep in mind that most of image capture devices automatically adjust brightness/contrast, exposure, focusing, and white balance. Therefore, you may need to turn off such automatic adjustments as possible as you can to collect more consistent images. Most bundle software provided by camera manufacturers have a function to control these parameters.

Check the following examples.

How to turn off auto-adjustment of Microsoft LifeCam

How to turn off auto-adjustment of Logitech Webcam

 

You may try the following function of PhenoCapture.

How to turn off auto-adjustment using PhenoCapture's 'Video Source' dialog box  

Since USB webcam driver controls the dialog, we don't guarantee its functionality. However, try this method, first. If you don't see any effect, use your own camera bundle software to disable auto adjustment.

 

 

 

 

 


 

Frequently Asked Questions

 

Q: Does PhenoCapture support Windows XP?

A: Yes. The software supports Windows XP as well as Windows 7

 

Q: Does PhenoCapture support Windows 7 64 bit OS?

A: Yes.

 

Q: I downloaded PhenoCapture installer file. However, I failed to install the software. Error message mentions .Net framework 4.0.

A: The installer needs .Net framwork 4.0. Please install .Net (dot net) framework 4.0

 

Q: I downloaded zip file version of PhenoCapture to install the software manually. However, I failed to run the software.

A: PhenoCaputre has been built on .Net framework 4.0. Therefore, please install .Net framework 4.0

 

Q: Although I tried to open image file, PhenoCapture rejected it due to big size.

A: We are sorry about the trouble. For stable operations, PhenoCapture doesn't allow user to load huge image file.

 

Q: What is the highest image size I can capture?

A: It depends on your camera. PhenoCapture supports full size HD (high definition) capture.

 

Q: I didn't have any problems to connect to my webcam. However, suddenly I am not able to access the same webcam.

A: Webcam driver and its functionality are complicated. Windows operating system sometimes lose its control on webcams.

     Try the following methods.

    o Unplug a camera and then plug into a different USB port.

    o Uninstall webcam driver and then reinstall it.

 

 

Feel free to email us, support@phenocapture.net

 

 

 

 

website tonight analytics